Soft Skills Trainer Resume

Soft Skills Trainer Resume Infographic Tutorial Part 1Soft Skills Trainer Resume Infographic Tutorial Part 2

Download Free Resume Samples for Soft Skills Trainer in pdf format

  • Well Proofread Language
  • Professional yet Elegant Design
  • Renders a pleasing reading experience to the hirer
  • Appear promising in the eyes of the hirer

Soft Skills Trainer Resume Sample 1

Soft Skills Trainer Resume Sample 2

Soft Skills Trainer Resume Sample 3

How should the Career Objective show up on a Soft Skills Trainer’s Resume?

♣Tip: When it comes to resume sample for a Soft Skills Trainer, an impactful Career Objective is a one paragraph snapshot of

  • Where are you coming from?
  • Where are you heading?
  • What are your key strengths?

Career Objective Example

A Soft Skills Trainer by choice & not by chance, passionate about filling the skill gap and carrying an extensive experience in working with various levels of personnel in the organisation.

The Right Way of nailing a Profile Snippet!

♣Tip: As far as a resume for a Soft Skills Trainer is concerned, a profile snippet is a glimpse of experience, expertise & achievements, in a bullet points format.

Profile Snippet Example for a Soft Skills Trainer’s resume

  • Overall _ years of qualitative experience as a Soft Skills Trainer with some of the well-recognised employers.
  • Possess an ability to develop quality assessment strategies and plans and implement them successfully.
  • Adept at imparting soft skills training on Accent Neutralisation, Language Enhancement, V & A, Telephonic Etiquette, Negotiation, etc.
  • A plethora of experience in reviewing and rendering feedback from the quality as well as customer satisfaction perspective to agents.
  • Strong communication skills, analytical ability & willingness to accept challenges along with the ability to perform under mounting pressure.

What all Core Competencies be included in resume format for Soft Skills Trainers?

♣Tip: Core Competencies are nothing but a dozen of most relevant keywords related to the job of a Soft Skills Trainer. Bullet points format is recommended. Doing so will get your resume shortlisted for the job of a Soft Skills Trainer by ATS or Application Tracking System. You may also make core competencies eye catchy (for a human reader) by highlighting them in bold.

Core Competencies Example

  • V & A Training
  • Call Quality Enhancement
  • Curbing Indianism
  • Telephonic Etiquette
  • Accent Reduction
  • Mother Tongue Influence Reduction
  • Language Enhancement
  • Training Need Analysis
  • Content Development
  • Personality Development
  • Presentation Skills
  • Positive Thinking

What are the Key Result Areas of a Soft Skills Trainer?

♣Tip: The language of your duties or roles & responsibilities speak volume about your attitude and communication skills. Grammatical errors, monotonous and ordinary sentence construction, etc may, in turn, turn out to be a turn off for the hirer.

Key Result Areas Example

  • As a Soft Skills Trainer, I was responsible for handling training for both, Inbound as well as Outbound Process for North American, Australian & UK process.
  • Also, imparting training on the culture of the above-mentioned countries.
  • Conducting training with the help of icebreakers, short stories, team building activities, games, role plays, questionnaires, group discussions, extempore, etc. to improve learning & development.
  • Imparting training in Phonetics, Word Stress, Intonation, Tongue Twisters, Reading, Listening and Comprehension, Extempore, role plays etc.
  • Helping trainees remove Indian English errors and become a fluent orator.
  • Working in sync with newbies and on job trainees to monitor their performance and ensure a better understanding of the process.
  • Evaluating agent performance on soft skills and rendering feedback to enhance the communication skills of the agent.
  • Conducting calibrations with the quality team so the there is no discrepancies with regards to V & A, Customer Service and Soft Skills.
  • Conducting meetings with the operations once in a fortnight to highlight the top & weak performers.
  • Carrying refresher training, mock calls & audits to improve quality of calls taken.
  • Conducting workshops like – Corporate Etiquette’s, Time Management, Telephone & Email Etiquette, Effective Presentation skills, Advanced People Management skills etc.
  • Preparing Training MIS, Training Calendar, OJT Report, Review, etc.
  • Developing Soft Skills Training modules and evaluation sheet as per the client and campaign requirements in order to monitor the representatives.

Soft Skills Trainer Jobs

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