Customer Support Associate

  • Full Time
  • Coimbatore, Tamil Nadu, India
  • Experience: 0-1 year
  • Academic Eligibility: bachelor's
  • Salary: 10000
  • Shift Timing: 9 AM to 6PM
  • Weekly Off(s): sunday


Customer support

·         Should transcribe medical reports, summaries and medical documents from the recorded messages from health care providers or hospitals.

·         Familiarity with proper grammar, spelling and sentence structure as well as medical jargon and abbreviations for accuracy.

·         Must be able to work with transcription tool that can include speech recognition equipment, word processing, and computer software

·         Maintain strict adherence to patient confidentiality according to provider standards

·         Review transcription documents for quality assurance and precision to spot and correct any errors that could impact patient care and medical liability

·         Create templates and enter data into electronic health record (EHR) systems for updated record keeping and archives

·         Decide which information should be included or excluded in reports.

·         Ability to work effectively both independently and in a team based environment

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