Telesales Executive

  • Full Time
  • Gurgaon
  • Experience: 1-4 years
  • Academic Eligibility: Graduation
  • Salary: 20k-25k
  • Shift Timing: 10:00 - 07:00
  • Weekly Off(s): monday
  • Street Address: Emaar Gurgaon Greens
  • Locality: sector-61
  • Postal Code: 122011
  • Posted by: RV Sharma

Asset Deals

India

  Telesales Executive

Experience: 1-3 years

Responsibilities:

·         Contact potential or existing customers

·         Product knowledge

·         Understand customer requirements and close sales

·         Direct prospects to the field sales team when needed

·         Enter and update customer information in the database

·         Take and process orders in an accurate manner

·         Handle grievances to preserve the company’s reputation

·         Go the “extra mile” to meet sales quota and facilitate future sales

·         Keep records of calls and sales and note useful information

Requirements

·         Proven experience as telesales representative or other sales/customer service role

·         Proven track record of successfully meeting sales quota preferably over the phone

·         Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems

·         Ability to learn about products and services and describe/explain them to prospects

·         Excellent communication and interpersonal skills

·         Cool-tempered and able to handle rejection

·         Outstanding negotiation skills with the ability to resolve issues and address complaints

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