Telesales Executive

  Telesales Executive

Experience: 1-3 years

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Responsibilities:

·         Contact potential or existing customers

·         Product knowledge

·         Understand customer requirements and close sales

·         Direct prospects to the field sales team when needed

·         Enter and update customer information in the database

·         Take and process orders in an accurate manner

·         Handle grievances to preserve the company’s reputation

·         Go the “extra mile” to meet sales quota and facilitate future sales

·         Keep records of calls and sales and note useful information

Requirements

·         Proven experience as telesales representative or other sales/customer service role

·         Proven track record of successfully meeting sales quota preferably over the phone

·         Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems

·         Ability to learn about products and services and describe/explain them to prospects

·         Excellent communication and interpersonal skills

·         Cool-tempered and able to handle rejection

·         Outstanding negotiation skills with the ability to resolve issues and address complaints

Internship Trainee for Sales & Marketing

Looking for highly motivated sales people with a passion for marketing & business development.

Must be able to handle calls with decent telephone etiquette and strong command over the English.

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Open to Interns / Freshers

Selected intern’s day-to-day responsibilities include: