Store Manager

Responsibilities:

  • Complete store operational requirements.
  • Maintain store staff job results by coaching, counseling and disciplining employees; planning, monitoring and appraising job results.
  • Prepare annual budget; schedule expenditures; analyze variances; initiate corrective actions.
  • Ensure availability of merchandise and services by approving contracts; maintaining inventories.
  • Formulate pricing policies by reviewing merchandising activities; determining additional needed sales promotion; authorizing clearance sales; studying trends.
  • Market merchandise by studying advertising, sales promotion and display plans; analyzing operating and financial statements for profitability ratios.
  • Secure merchandise by implementing security systems and measures.
  • Protect employees and customers by providing a safe and clean store environment.
  • Maintain the stability and reputation of the store by complying with legal requirements.
  • Determine marketing strategy changes by reviewing operating and financial statements and departmental sales records.
  • Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
  • Maintain operations by initiating, coordinating and enforcing program, operational and personnel policies and procedures.
  • Contribute to team effort by accomplishing related results as needed.
  • Maintain inventory by implementing purchasing plans and staying in contact with vendors and shippers.
  • Develop a schedule of holiday activities and promotions throughout the year strategically designed to bring in more revenue.
  • Provide training to improve the knowledge base of the staff and utilize cross-training methods to maintain productivity when employees are absent.
  • Work with vendors and manufacturers to bring in effective marketing displays for the sales floor and store windows.
    Manage all controllable costs to keep operations profitable.
  • Manage stock levels and make key decisions about stock control.
  • Analyse sales figures and forecast future sales.
  • Analyse and interpret trends to facilitate planning.
  • Deal with staffing issues such as interviewing potential staff, conducting appraisals and performance reviews, as well as providing or organizing training and development.
  • Ensure standards for quality, customer service and health and safety are met.
  • Respond to customer complaints and comments.
  • Organize special promotions, displays and events.
  • Update colleagues on business performance, new initiatives and other pertinent issues.
  • Tour the sales floor regularly, talking to colleagues and customers to identify or resolve urgent issues.
  • Maintain awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what local competitors are doing.
  • Initiate changes to improve the business, e.g. revising opening hours to ensure the store can compete effectively in the local market.
  • Promote the organization locally by liaising with local schools, newspapers and the community in general.

Project Manager

We are looking for an experienced Project Manager to manage the organization of key client projects.
Project management responsibilities include delivering every project on time within budget and scope. Project managers should have a background in business skills, management, budgeting and analysis.
Project managers are skilled at getting the best out of the people and projects that they oversee. They thrive when planning projects and working with project teams.

Responsibilities

Coordinate internal resources and third parties/vendors for the flawless execution of projects
Ensure that all projects are delivered on-time, within the scope and within budget
Developing project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility
Ensure resource availability and allocation
Develop a detailed project plan to track progress
Use appropriate verification techniques to manage changes in project scope, schedule and costs
Measure project performance using appropriate systems, tools and techniques
Report and escalate to management as needed
Manage the relationship with the client and all stakeholders
Perform risk management to minimize project risks
Establish and maintain relationships with third parties/vendors
Create and maintain comprehensive project documentation

Requirements

Great educational background, preferably in the fields of computer science or engineering for technical project managers
Proven working experience as a project administrator in the information technology sector
Solid technical background, with understanding or hands-on experience in software development and web technologies
Excellent client-facing and internal communication skills
Excellent written and verbal communication skills
Solid organizational skills including attention to detail and multi-tasking skills
Strong working knowledge of Microsoft Office
PMP / PRINCE II certification is a plus