Executive administration

Purpose and general responsibilities of the position:
 -Liaising with Admin Coordinators across MT office globally for completion of training booking requests
 -Proactive collaboration with internal departments globally to ensure that core information about the course availability and booking requests are uploaded on time in the requisite systems
 -Liaising with Administration and Sales Coordinators to ensure that the joining instructions are issued on time to the clients with correct information
 -Proactive collaboration with MT centers globally to increase the satisfaction of our internal and external clients by maintaining regular evaluation forms / feedback reports
 -Liaising with clients and internal stakeholders by providing Availability reports, Revenue reports and maintaining other Booking and Financial records in the system.
Key aspects of work:
 -Coordinating with various stakeholders internally & externally
 -Building long term relationship and stakeholder management

The ideal candidate would possess the following characteristics:
Graduates with:
-Bachelor’s or Master’s degree with 1 or 2 years’ experience
-Ability to work with data and filter variety of information sources to derive the key messages.
-Analytical & problem solving ability for trouble shooting
 -Attention to detail
 -Focus on meeting deadlines
 -Proactive team player with good interpersonal skills
 -Fluent in English (both written and spoken)
 -Well versed with Microsoft office applications

Customer Service Support

We are hiring a Customer Service Representative to manage customer queries and complaints. You will also be asked to process orders, funds collection, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. This employment (Customer Care Support Representative) is for North America (United State of America and Canada) and European. This job is opened to professionals and non-professionals alike, skill/unskilled and it’s a part time/full time basis for interested individuals and it’s a complete remote job

CUSTOMER SERVICE REPRESENTATIVE RESPONSIBILITIES:

Maintaining a positive, empathetic and professional attitude toward customers at all times.
Responding promptly to customer inquiries and retrieve unpaid debt (Collections).
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments and complaints and also acting as our accounts receivable/collections assistant,
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Managing a team of junior customer service representatives.
Ensure customer satisfaction and provide professional customer support.

CUSTOMER SERVICE REPRESENTATIVE REQUIREMENTS:

High school diploma, general education degree or equivalent.
Ability to stay calm when customers are stressed or upset.
Comfortable using computers.
Experience working with customer support.

Semi voice – Customer support

Dear Candidates,

Sutherland is seeking a motivated and passionate person to join us as a Customer Service Associate for Non voice process. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!

Mention HR Rumal – 9597891800 on top of your resume, when you walk in

Walk in Location:

Sutherland

HR Rumal

No 45 A Velachery Main Road

Vijayanagaram,

Chennai 42. – Opposite to Prashanth Hospital near Vijayanagaram bus stop

Date : 4th April to 5th April 2019

Timing : 10.00 am to 5.00 pm

Age not more than 30 years

Night shift – Cab provided for pick up and drop

Benefits:

1)Attractive package

2)Excellent career progression

3)Fun @ work

4)Learning opportunities

Requirements and Responsibilities:

* Should have a very good Oral and written communication skill in English.

* Respond to customer emails and chats on daily basis in a professional way and

send status to team leads.

* Ability to quickly grasp the business

* Train junior team members in the project and monitor them.

* Should take ownership of the work that is assigned and ensure 100% quality work is delivered all the time.

* Should work towards delighting the customers.+

Age not more than 30 years.

Any graduation and diploma holders

Backlog is fine

Walk in Location:

Sutherland

HR Rumal

No 45 A Velachery Main Road

Vijayanagaram,

Chennai 42. – Opposite to Prashanth Hospital near Vijayanagaram bus stop

Date : 4th April to 5th April 2019

Timing : 10.00 am to 5.00 pm

Immediate joiner

Regards,

HR Rumal

Customer Support Rep- Top Investment Bank

• Efficient written and oral communication skills

• Exceptional critical thinking skills

• Strong interpersonal and service skills

• Problem solving, personal accountability, ownership, and professionalism

• Ability to learn quickly and apply knowledge

• Apply concepts to real life situations

• Teamwork as well as ability to work well individually

• Strong computer skills

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Skills Desired:

• College degree preferred

• Possess general knowledge of financial markets