Call Center Representative

Call Center Representative Responsibilities
Include:

Managing large amounts of inbound and outbound calls in a timely manner
Following call center “scripts” when handling different topics
Identifying customers’ needs, clarify information, research every issue and providing solutions
Job brief
We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior.

Responsibilities
Manage large amounts of inbound and outbound calls in a timely manner
Follow communication “scripts” when handling different topics
Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
Seize opportunities to upsell products when they arise
Build sustainable relationships and engage customers by taking the extra mile
Keep records of all conversations in our call center database in a comprehensible way
Frequently attend educational seminars to improve knowledge and performance level
Meet personal/team qualitative and quantitative targets

Requirements
Previous experience in a customer support role
Track record of over-achieving quota
Strong phone and verbal communication skills along with active listening
Familiarity with CRM systems and practices
Customer focus and adaptability to different personality types
Ability to multi-task, set priorities and manage time effectively
High school degree

At Riverview Health, we focus on improving the healthcare experience for those we serve, including our employees. Although Riverview Health is one of Hamilton County’s largest employers with a staff of more than 1,300, we provide a close-knit work environment where everyone feels like an invaluable member of the team. We do this by creating a culture that’s supportive, positive and empowering.

Executive administration

Purpose and general responsibilities of the position:
 -Liaising with Admin Coordinators across MT office globally for completion of training booking requests
 -Proactive collaboration with internal departments globally to ensure that core information about the course availability and booking requests are uploaded on time in the requisite systems
 -Liaising with Administration and Sales Coordinators to ensure that the joining instructions are issued on time to the clients with correct information
 -Proactive collaboration with MT centers globally to increase the satisfaction of our internal and external clients by maintaining regular evaluation forms / feedback reports
 -Liaising with clients and internal stakeholders by providing Availability reports, Revenue reports and maintaining other Booking and Financial records in the system.
Key aspects of work:
 -Coordinating with various stakeholders internally & externally
 -Building long term relationship and stakeholder management

The ideal candidate would possess the following characteristics:
Graduates with:
-Bachelor’s or Master’s degree with 1 or 2 years’ experience
-Ability to work with data and filter variety of information sources to derive the key messages.
-Analytical & problem solving ability for trouble shooting
 -Attention to detail
 -Focus on meeting deadlines
 -Proactive team player with good interpersonal skills
 -Fluent in English (both written and spoken)
 -Well versed with Microsoft office applications

Sales Manager

We represent a family run company that works internationally. At the moment we are looking to expand our team in several different countries and we would like to find someone that can help us both locally and remotely. 
We are looking for a manager or a team leader who can be trainable, able to make decision on his/her own, find leads and take care of the customers. We work B2B, with social media, and internet in general so it is very important to have someone that is familiar with all of this or is willing to train in order to succeed. 
We want someone who is  creative and can work with a team. 
We are looking for someone who : 
– must have a reliable internet connection
– must speak English
– have customer service 

Pay is based on commission. From $200 to $2500 at month. 
We also have a car reward program and retirement plan is provided as well.

Merchandisers

Merchandisers needed for a retail store in Durban City. Requirements: grade 11 / grade 12, 1 year experience and previous experience will be an advantage. Please fax cv to 0862675972  / call: 0717952758 shortlisted candidates will be called within a week. Job duties: analyzing sales figures, customers reactions and market trends to anticipate product needs. Salary R5200 per month

Postal Mail Processing Clerk

Postal Service Mail Processors:

Process incoming and outgoing mail for distribution using a variety of automated mail processing equipment.   Examines, sorts, and routes mail by state, type of mail, etc.  Loads and unloads mail from a variety of automated mail processing equipment.

Starts equipment; monitors flow of mail to ensure continuous feed.   Stops equipment when distribution run or operation is completed.

Clears jams and contacts maintenance for assistance when required.

Basic Requirements:

Must Have High School Diploma or GED.
Must be at least 18 years of age.

( OR, 17 with High School Diploma )
Must be U.S. Citizen or Permanent Resident.

( or have Green Card )

Must pass Drug Screening after receiving job offer.

For Instructions on How To Apply and Exam Preparation Support:

CALL:  1-844-694-2572

Hours of Operation:

Monday – Thursday:

10:00 a.m. – 6:00 p.m.
Friday:  11:00 a.m. – 3:00 p.m.

Saturday and Sunday:  Closed
Eastern Standard Time.

Postal Window Clerk

Postal Service Window Clerk:

  • Provide direct sales and customer support services in a retail environment.
  • Will assist in distribution of mail. Will work hands on with the public.
  • Will complete purchases involving supplies and materials.
  • Responsible for all shipping and mailing transactions over the counter.

Basic Requirements:

  • Must Have High School Diploma or GED.
  • Must be at least 18 years of age (Or, 17 with High School Diploma )
  • Must be U.S. Citizen or Permanent Resident (Or, have Green Card )
  • Must pass Drug Screening after receiving job offer.

For Instructions on How To Apply and Exam Preparation Support:

CALL:  1-844-694-2572

Hours of Operation:

Monday – Thursday:

10:00 a.m. – 6:00 p.m.
Friday:  11:00 a.m. –  3:00 p.m.

Saturday and Sunday:  Closed
Eastern Standard Time.

Postal Mail Sorting Clerk

Postal Service Mail Sorters/Handlers:

Assist in the movement and/or processing of mail within a postal facility.

Distribute mail into the zones for release of mail.

Empty mail from mail containers (bags, hampers)  and loads mail into mail containers.

Attach identifying tags to containers. Sort cargo before loading and unloading.  Load and unload shipped cargo.

Basic Requirements:

Must Have High School Diploma or GED.
Must be at least 18 years of age.
( OR, 17 with High School Diploma )
Must be U.S. Citizen or Permanent Resident.

( or have Green Card )

Must pass Drug Screening after receiving job offer.

For Instructions on How To Apply and Exam Preparation Support:

CALL:  1-844-694-2572

Hours of Operation:

Monday – Thursday:

10:00 a.m. – 6:00 p.m.
Friday:  11:00 a.m. – 3:00 p.m.

Saturday and Sunday:  Closed.
Eastern Standard Time.

Postal Window Clerk

Postal Service Customer Service Clerks:

  • Work behind service counter.
  • Sort and distribute mail.
  • Sell stamps.
  • Weigh packages.
  • Certify and insure mail.
  • Set up P.O. Boxes for customers.

Basic Requirements:

  • Must Have High School Diploma or GED.
    Must be at least 18 years of age.
  • ( OR, 17 with High School Diploma )
    Must be U.S. Citizen or Permanent Resident.
  • ( or have Green Card )
  • Must pass Drug Screening after receiving job offer.

For Instructions on Exam Preparation Support:

CALL:  1-844-694-2572
Hours of Operation:
Monday – Thursday:
10:00 a.m. – 6:00 p.m.
Friday:  11:00 a.m. – 3:00 p.m.
Saturday and Sunday:  Closed
Eastern Standard Time.

Postal Mail Processing Clerk

Postal Service Mail Processors:

Process incoming and outgoing mail for distribution using a variety of automated mail processing equipment.   Examines, sorts, and routes mail by state, type of mail, etc.  Loads and unloads mail from a variety of automated mail processing equipment.

Starts equipment; monitors flow of mail to ensure continuous feed. Stops equipment when distribution run or operation is completed.

Clears jams and contacts maintenance for assistance when required.

Basic Requirements:

Must Have High School Diploma or GED.
Must be at least 18 years of age.

( OR, 17 with High School Diploma )
Must be U.S. Citizen or Permanent Resident.

( or have Green Card )

Must pass Drug Screening after receiving job offer.

For Instructions on How To Apply and Exam Preparation Support:

CALL:  1-844-694-2572

Hours of Operation:

Monday – Thursday:

10:00 a.m. – 6:00 p.m.
Friday:  11:00 a.m. – 3:00 p.m.

Saturday and Sunday:  Closed
Eastern Standard Time.

Customer Support Rep- Top Investment Bank

• Efficient written and oral communication skills

• Exceptional critical thinking skills

• Strong interpersonal and service skills

• Problem solving, personal accountability, ownership, and professionalism

• Ability to learn quickly and apply knowledge

• Apply concepts to real life situations

• Teamwork as well as ability to work well individually

• Strong computer skills

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Skills Desired:

• College degree preferred

• Possess general knowledge of financial markets