Top 10 Front Office Executive Resume Formats & CV Samples

Top 10 Front Office Executive CV Formats & Resume Samples


Rank 1st Front Office Executive Resume Format & CV Sample

CAREER OBJECTIVE

A disciplined Front Office Executivewith outstanding multitasking abilities and immensely adept in managing facilities & administration to optimise operational efficiency.

PROFESSIONAL SUMMARY

  • An overall experience of _ years as Front Office Executivewith key competencies pivoting around facility management, front desk & office administration.
  • Highly capable of structuring and executing innovative administrative policies as well as procedures to generate continued commitment & dedication.
  • Identified as a proactive & hands-on professional who can quickly recognize obstacles, form tactical strategies and implement effective programs in challenging diverse environments.
  • Demonstrated expertise in office procedures comprising handling reception desk duties, attending boardline telephone number & prioritizing work schedule.
  • Great man-management, time management, and multitasking skills.

PRIMARY SKILLS

  • Front Office Management
  • Office Administration
  • Facility Management
  • Travel Management
  • Front Desk Reception
  • Security Management
  • House Keeping Management
  • MIS Management
  • Procurement

PROFESSIONAL EXPERIENCE

Senior Front Office Executive @ ADB Pvt. Ltd, Pune, India
Feb, XX – Present

Front Office Executive @ FGA Pvt. Ltd, Pune, India
Sep, XX – Feb, XX

Front Office Executive @ ADJ Pvt. Ltd, Pune, India
Nov, XX – Sep, XX

Front Office & Admin Executive @ KHK Pvt. Ltd, Pune, India
Mar, XX – Nov, XX

Executive – Front Office @ HMB Pvt. Ltd, Pune, India
Jun, XX – Mar, XX

KRA

Front Office Management:

  • Efficiently managed front office relationships to assure proper information management and service standards.
  • Handling management of facilities & infrastructure to ensure the cost-effective & smooth running of operations.
  • Responding to enquiries and queries from the client over the phone, email or social media.
  • Creating as well as managing the database of personal information.
  • Accountable for attending all the calls from the clients and routing them to the concerned department or person.
  • Supporting recruiting team with preliminary interview process by taking care of candidate flow and timing.
  • Managing courier services, mail, postal & xerox.
  • Upkeeping as well as booking of meeting rooms, conference rooms, office assignments, etc
  • Organising several training sessions for the team members to heighten their performance.
  • Keeping the database of attendance & leave record.
  • Carrying out & supervising day to day maintenance of the building.

Administration/Facility:

  • Managing and assuring effective communication among all staff members within the company.
  • Monitoring as well as addressing day to day staff requirement.
  • Finishing all office administration requirement like housekeeping, electricity, furniture, drinking water, internet, stationery, etc well within the allotted budget.
  • Supervising housekeeping team by following the check list and maintaining attendance records, general upkeep and facility round.
  • Handling petty cash account issues for day to day office expenses.
  • Managing the food facilities like meal management, coffee & snack.
  • Responsible for recruitment of team members for housekeeping.
  • Keeping track & maintaining records of in-house transport vehicle followed by verifying it.
  • Handling expense statements for telephone, internet dongles, electricity, etc.
  • Maintaining MIS sheet for all the bills and handing them over to finance department for further processing.
  • Taking care of both incoming and outgoing logistics work.
  • Responsible for all the printing work like visiting card, banners, identity cards, magazines & brochures by coordinating with the graphic designer while taking administration head in the loop.

Travel Management:

  • Making travel & hotel arrangements for the in-house staffs, be it domestic or international.
  • Keeping myself in the role of a travel coordinator and rendering thorough support as well as guidance concerning tickets, hotel and other logistic arrangements for the team.
  • Organising events like the annual day, birthday parties, reward & recognition function, etc.

ACADEMICS

Bachelor Of Arts (B.A) @ HGZ University, Pune, India
Jul, XX

Diploma in Computer Applications @ CDM College, Pune, India
Oct, XX

SOFTWARE SKILLS

MS Office (Word, Excel & PowerPoint) and Internet Applications

PERSONAGE ASPECTS

Active & Proactive, Attentive, Compliant & Adaptive, Consistent, Detail Oriented, Enthusiastic, Honest & Hardworking, Logical, Punctual, Team Player

PERSONAL DETAILS

Notice Period – Negotiable
Salary Expectation – 6 lpa
Open to Relocation – Yes
Passport – No
Communication Address – #986 Kapil Boulevard
Phone – 9902XXXXXX
Email – Priyanka@no-email.com
Marital Status – Single
Gender – Female
Languages – English, Hindi, Marathi

REFERENCES

Mr K Taneja 993489YYYY Ms V Sharma 809012XXXX

DECLARATION

The details provided above are accurate to the best of my understanding.


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Rank 2nd Front Office Executive Resume Format & CV Sample

Career Objective

A result oriented Front Office Executive aiming for assignments in Front Office administration with leading organisation of repute.

Profile Summary

  • Highly energetic and motivated individual with over _ years of experience as a Front Office Executive.
  • A team player and an excellent motivator.
  • Able to grow positive business relationships with clients and colleagues at all levels of the organisational.

Skills

  • Front Office Execution
  • Travel Management
  • Facility Management
  • Visitor Management

Work Experience Snippet

Senior Front Office Executive @ NBO Inc, Seattle (USA), May, XX – Present
Front Office Executive @ GGR Inc, Edmonton (Canada), Jan, XX – Apr, XX

KRA

  • Accepting, screening and routing telephone calls.
  • Greeting as well as directing visitors.
  • Handling incoming and outgoing mails.
  • Handling customer queries.
  • Arranging conference calls.
  • Managing postal & courier services.
  • Assisting recruitment team with interview process by managing candidate flow and timing.
  • Booking conference rooms & meeting rooms.
  • Managing and ensuring effective communication between all front office executive team members within the organisation.
  • Monitoring and addressing day to day staff requirement.
  • Accomplishing all office admin requirement within the approved budget.
  • Keeping attendance records.
  • Handling petty cash account issues for day to day office expenses.
  • Managing the food facilities.
  • Handling expense statements like credit card, telephone, electricity bills, cab bills, etc.
  • Coordinating with internal departments, like HR, Finance, etc.
  • Maintaining MIS sheet for all the bills and handing them over to accounts team for processing release of payments.
  • Scheduling appointments and meetings with internal and external staff.
  • Keeping track of appointments, meeting and daily work schedule.
  • Responsible for handling meetings, reports, diary management and calendar management.
  • Handling end-to-end travel requirements.

Academics

  • Graduation in Arts from PAM University, Boston (USA) in 20XX
  • Certification in Front Office Operations from UMW Institute, Kolkata (India) in 20XX

Software Proficiency

Well versed with MS Office (Word, Excel & PowerPoint) and Internet Applications.


Rank 3rd Front Office Executive Resume Format & CV Sample

Professional Summary

  • A thorough Front Office Executive professional with experience pivoting around relationship management, operations, and handling issues of visitors, guests, clients & employees.
  • Great ability to communicate effectively.
  • Exceptional ability to maintain a professional, neat and groomed appearance adhering to standards.

Skills

  • MS Word
  • MS Powerpoint
  • MS Excel
  • MS Access
  • Windows
  • Internet
  • IDS

Experience

Front Office Executive @ KCV Hotels, San Francisco (USA), Dec, XX – Present
Jr Front Office Executive @ PPW Group of Hotels, Oxford (UK), Feb, XX – Dec, XX

Primary Responsibilities

  • As a Front Office Executive, primarily responsible for assisting guests during check in & check outs.
  • Handling front office, reservations, room sales, cashier, concierge and bell desk.
  • Responsible for upselling guests to higher categories.
  • Going through arrivals for the day & block rooms as per the guest preference so as to offer quickest check in.
  • Coordinating mutually with all other departments like house keeping, travel desk, bell desk, room service, restaurant, etc
  • Maintaining a hospitable as well as warm environment for guests so as to provide them with the most comfortable stay.
  • Making as well as amending reservation as per guest’s choice & feasibility.
  • Handling all incoming telephone calls for reservation.
  • Handles all guest and internal customer complaints and inquiries in courteous and efficient manner, following through to make sure problems are solved satisfactorily.
  • Maintaining the room position and declaring sold out for different category rooms.
  • Handling direct sales.

Academics

  • Master’s Degree in Hotel Operations from CNB University, Surat (India) in 20XX
  • Bachelor’s Degree in Hotel Administration from HHI Academy, Brisbane (Australia) in 20XX

Rank 4th Front Office Executive Resume Format & CV Sample

Career Objective

Carrying _ years of experience as a Front Office Executive with excellent customer service skills and an intuitive understanding of people. Aim to work and grow in a professionally driven enterprise where I can use all of my intelligence, creativity & smart work to prove my worth.

Key Strengths

  • Positive Attitude and Self Confidence.
  • Ability to work in a team of front office executives.
  • Hard working and self motivated.
  • Ability to work under pressure
  • Good coordination skills

Work Experience Snippet

Sr Front Office Executive @ HUO Inc, Manila (Philippines), Nov, XX – Present
Junior Front Office Executive @ ACX Inc, Dubai (UAE), Jun, XX – Nov, XX

Job Duties

  • Handling petty cash and maintaining its record.
  • Handling incoming and outgoing calls through EPABX system
  • Maintaining records and coordinating all admin aspects of front office.
  • Assisting directors of the company in managing their schedule.
  • Handling hotel and flight bookings.
  • Coordinating with IT personnel for computer system related problems.
  • Managing housekeeping staff.
  • Handling and ordering stock of company letter heads, visiting cards, and company profiles for conferences.
  • Preparing attendance summary on a daily & monthly basis.
  • Facilitating birthdays of employees.
  • Assisting Assistant HR Manager in scheduling interview.

Software Skills

  • Microsoft Excel, Word, Outlook & Powerpoint

Academic Snippet

  • Graduation in Mass Communication from PTX University, Colombo (Sri Lanka) in 20XX
  • Certification in Front Office Management from LLU Institute, Calgary (Canada) in 20XX

Rank 5th Front Office Executive Resume Format & CV Sample

Career Objective

Seeking a promising and challenging career as a Front Office Executive so that I can maximise my front office skills and see myself growing along with the employer I choose to work with.

IT Skills

  • Word, Excel, PowerPoint
  • Windows, Macintosh

Soft Skills

  • Confidence
  • Punctuality
  • Communication skills
  • Open to learning new things
  • Listening skills

Work Experience

Senior Front Office Executive @ OIB Inc, Port Louis (Mauritius), Oct, XX – Present
Assistant Front Office Executive @ PPL Inc, Kathmandu (Nepal), Jun, XX – Sep, XX

Roles & Responsibilities

  • Handling incoming and outgoing calls.
  • Transferring calls to concerned departments.
  • Filing of papers.
  • Booking cabs for visitors.
  • Verifying monthly bills & getting the payments released.
  • Checking emails and responding to them accurately.
  • Handling courier.
  • Assisting in utilisation of conference rooms.
  • Ensuring cleanliness of front office area.
  • Responsible for ensuring availability of stationary & training materials.
  • Preparing database of client contacts and updating them at regular intervals.
  • Receiving, informing & guiding visitors.
  • Scheduling and coordinating meetings, interviews, events and other similar activities.
  • Maintaining the relationship with new as well as existing clients.
  • Supporting top management and other staff as needed.
  • Ensuring all front office Executive team members adhere to standard operating procedures.

Academic Snippet

  • Graduation in Hotel Administration from KPN University, Wellington (New Zealand) in 20XX
  • Diploma in Hotel Management from YGN Academy, Durban (South Africa) in 20XX

Rank 6th Front Office Executive Resume Format & CV Sample

Objective

Desiring a Front Office Executive position in a renowned organisation backed by my front office skills, abilities and experience. Adept at various aspects of service management and customer relationship.

Strengths

  • Ability to grasp things easily.
  • Ability to communicate and mix with people.
  • Dedication and determination.

Education

  • Master’s Degree in Hospitality from VLU University, Kuala Lumpur (Malaysia) in 20XX
  • Bachelor’s Degree in Humanities from KAM Institute, Singapore in 20XX

Experience Summary

Senior Front Office Executive @ BLB Inc, Dhaka (Bangladesh), Sep, XX – Present
Executive – Front Office @ SDR Inc, Cork (Ireland), July, XX – Aug, XX

Key Responsibilities

  • As a Front Office Executive, responsible for maintaining a high standard of appearance.
  • Handling switch board to attend incoming and outgoing calls.
  • Maintaining front office log.
  • Booking conference rooms and reservation for managers.
  • Meeting clients on a regular basis and enquiring about their comfort level, feedbacks and suggestions to enhance the services.
  • Reviewing various maintenance issues and improvement of the facility.
  • Liaising closely with other departments ensuring that all relevant information is communicated promptly and accurately.
  • Liaising in all circumstances with the manager ensuring a good communication.
  • Maintaining client’s birthday and anniversary list by sending flowers and cakes.

Technical Skills

  • Word Processing: Microsoft Word
  • GUI: MS PowerPoint, MS Excel, MS Access
  • Accounting Package: Tally

Rank 7th Front Office Executive Resume Format & CV Sample

Professional Objective

An innovative and flexible Front Office Executive with skills as well as abilities pivoting around immense experience in hospitality industry.

Skills

  • Problem Solving Skills
  • Verbal & Written Communication Skills
  • Ability to deal diplomatically
  • Willingness to learn

Work Experience Summary

Sr Front Office Executive @ KKO Inc, London (UK), Nov, XX – Present
Front Office Executive @ HHJ Inc, Chicago (USA), Feb, XX – Oct, XX

Key Duties

  • Maintaining, administering and supervising entire front office operations like reservation, guest relations and travel, etc.
  • Providing guests with maximum efficiency of services, comfort as well as satisfaction.
  • Ensuring company standards of uniform and grooming are implanted throughout the department and the entire property according to set standards.
  • Imparting training to newly appointed front office executives and evaluating their work performance.
  • Holding regular departmental meetings.
  • Implementing standard operating procedures of the department.
  • Ensuring all the front office executive staffs are completely familiar with safety and security procedures.
  • Taking feedback from guests and informing the line manager in case of not so good feedbacks.
  • Coordinating with other departmental heads for arrangement of conferences.

Academic Snapshot

  • Post Graduation in Hotel Management from KKX University, Pune (India) in 20XX
  • Graduation in Hotel Administration from LAO Academy, Ottawa (Canada) in 20XX

Rank 8th Front Office Executive Resume Format & CV Sample

Career Objective

Searching for a challenging as well as growth oriented Front Office Executive job opportunity with a progressive company, where my skills are effectively utilised to enhance front office operation.

Work Experience

Front Office Executive @ ZSA Pvt Ltd, Ahmedabad (India), Jun, XX – Present
Front Office Executive – Trainee @ KLO Inc, Denver (USA), Aug, XX – Jun, XX

Responsibilities

  • Managing the overall front office operations.
  • Receiving & forwarding calls to the concerned departments.
  • Maintain log of all outgoing and incoming calls.
  • Handling EPABX system.
  • Handling corporate clients, visitors, vendors and candidates for interview.
  • Taking care of receiving mails & forwarding them to respective departmental heads.
  • Maintaining staff attendance register on a daily basis.
  • Coordinating with all the branches & sister companies.
  • Maintaining decorum of front office area.
  • Following up with courier companies.
  • Checking emails frequently.
  • Arranging the cab facility for employees travelling for official purpose.
  • Responsible for managing all other general activities of a front office executive.

Educational Snippet

  • Master’s Degree in Hospitality Management from NYD University, Sydney (Australia) in 20XX
  • Bachelor’s Degree in Business Management from JHO Institute, Bristol (United Kingdom) in 20XX
  • High School from GTX School, Victoria (Canada) in 20XX

Technical Skills

  • Windows & Macintosh
  • Ms-Office (Word, Excel, PowerPoint)
  • Internet & Email

Rank 9th Front Office Executive Resume Format & CV Sample

Career Objective

Looking forward to endeavouring a Front Office Executive position to sharpen my skills and abilities in industry.

Software Proficiency

  • IDS
  • Axioma
  • Outlook
  • Powerpoint
  • Word
  • Excel
  • Access

Experience Summary

Front Office Executive @ PPM Inc, Melbourne (Australia), Dec, XX – Present
Jr Front Office Executive @ CVI Inc, Vancouver (Canada), Apr, XX – Dec, XX

Responsibilities

  • Providing front office support, and handling the visitors, guests and employees daily.
  • Handling and answering telephone inquiries from customers and prospects on a daily basis.
  • Implementing, developing and maintaining inventory control policies and procedures.
  • Ordering and tracking inventory on hand.
  • Keeping careful track of inventory.
  • Excellent petty cash handling skills and familiarity with POS system.
  • Assisting the trainer with new employee training by arranging for training materials.
  • Taking care of errors and assuring there are no errors before the day closes.

Education

    • MBA in Human Resource Management from JUP University, Singapore in 20XX
    • Graduation in Arts from CDB Academy, Malaysia in 20XX

 Rank 10th Front Office Executive Resume Format & CV Sample

Career Objective

A Front Office Executive with comprehensive experience in all facets of front office activities.

Academics

  • Bachelor’s Degree in Hospitality from KUV University, New York City (USA) in 20XX
  • Certification in Front Office Operations from BOP Institute, London (UK) in 20XX

Work Experience

Front Office Executive @ KCP Pvt Ltd, Hyderabad (India), July, XX – Present

  • Monitoring the front office and welcoming the guests.
  • Responsible for material requisition.
  • Handling queries and responding with the best suggestion.
  • Taking care of complaints made by guests and visitors, followed by passing them to the senior management.
  • Handling courier & telephones bills.
  • Maintaining record of pantry items as well as housekeeping.
  • Booking air tickets, hotels and logistics.
  • Sending quote of the day.
  • Sending birthday emails.
  • Looking after the joining formality of newly recruited employees.

IT Skills

  • Knowledge of Computer Basics
  • Word, Excel, Powerpoint
  • Internet Applications
  • Email Applications
  • Internet based research

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