Front Desk Executive Resume

Front Desk Executive Resume Format

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Front Desk Executive Resume Samples & CV Format

CAREER OBJECTIVE

An experienced Front Desk Executive with exceptional relationship management skills, a sound business understanding and an eternal ability to conceive productive as well as profitable solutions.

PROFILE SYNOPSIS

  • Approximately _ years of qualitative experience as a Front Desk Executive equipped with robust problem solving & interpersonal skills, an ability to perceive, analyse circumstances and implement solutions whenever required.
  • An extensive and strategic understanding of human relations and business objectives.
  • Skilled in meeting project deadlines, strictly obeying internal processes and methods within a dynamic work environment.

KEY SKILLS

  • Front Office & Travel Management
  • Incoming/Outgoing Calls
  • General Administration
  • Facility Management
  • General & Banking Correspondence
  • MIS
  • Database Management
  • Back Office Operation
  • Customer service
  • Housekeeping Management

EXPERIENCE SUMMARY

Sr Front Desk Executive @ JTR Pvt. Ltd, Gurugram, India
Sep, XX – Present

Executive – Front Desk @ NOQ Pvt. Ltd, New Delhi, India
Mar, XX – Sep, XX

Front Desk Executive @ CXW Hotels, Bengaluru, India
Jul, XX – Sep, XX

KEY RESPONSIBILITIES

  • Attending visitors & coordinating with them for their requirements & queries.
  • Supervising housekeeping activities and administration related work in an efficient manner for ensuring the uniform functioning of the office.
  • Composing and maintaining daily report for enquiries & walk-ins in the office premises.
  • Establishing and developing a good rapport with the customers & leaving no stone unturned in ensuring that the goodwill of the business is intact by addressing their issues followed by possibly suggesting a perfect solution.
  • Maintaining monthly inventory of stationary and housekeeping stocks.
  • Getting the conference room ready for all high-level meetings of the board.
  • Attending all incoming and outgoing phone calls & routing them to the right department.
  • Coordinating with the customer service team for queries or concerns of the clients.
  • Filing necessary documents concerning customer complaints, invoices, acknowledgements, etc.
  • Checking emails & either responding or informing the concerned department and following up later to ensure client satisfaction.
  • Attendance and leave management of housekeeping staff.
  • As a Front Desk Executive, also responsible for rendering reminders for meetings, events, conferences, appointments to the higher management of the organisation.

EDUCATION

Certification in Business Communication @ LXT University, Chennai
Jun, XX

Bachelor of Hotel Management @ BNK College, Pune, India
Oct, XX

TECHNICAL EXPERTISE

Microsoft Word, Excel, PowerPoint; Tally, Amadeus, Galileo

PERSONAGE ELEMENTS

Active as well as Proactive, Attentive, Dependability, Enthusiastic, Punctual, Self-Motivated, Team Player

PERSONAL DOSSIER

Notice Period90 Days
Salary Expectation – Negotiable
Open to RelocationYes
PassportYes
Communication Address – #999 Singh Boulevard
Contact Info9891XXXXXX/Priyanka@no-email.com
Marital StatusUnmarried
Gender – Female
LanguagesEnglish, Hindi, Punjabi

REFERENCES

Will be glad to furnish on request.

DECLARATION

I confirm that all the data mentioned above are absolutely correct to the best of my knowledge.

Priyanka Gupta


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