Front Desk Executive Resume

Front Desk Executive Resume Format

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Front Desk Executive Resume Samples & CV Format

CAREER OBJECTIVE

An experienced Front Desk Executive with exceptional relationship management skills, a sound business understanding and an eternal ability to conceive productive as well as profitable solutions.

PROFILE SYNOPSIS

  • Approximately _ years of qualitative experience as a Front Desk Executive equipped with robust problem solving & interpersonal skills, an ability to perceive, analyse circumstances and implement solutions whenever required.
  • An extensive and strategic understanding of human relations and business objectives.
  • Skilled in meeting project deadlines, strictly obeying internal processes and methods within a dynamic work environment.

KEY SKILLS

  • Front Office & Travel Management
  • Incoming/Outgoing Calls
  • General Administration
  • Facility Management
  • General & Banking Correspondence
  • MIS
  • Database Management
  • Back Office Operation
  • Customer service
  • Housekeeping Management

EXPERIENCE SUMMARY

Sr Front Desk Executive @ JTR Pvt. Ltd, Gurugram, India
Sep, XX – Present

Executive – Front Desk @ NOQ Pvt. Ltd, New Delhi, India
Mar, XX – Sep, XX

Front Desk Executive @ CXW Hotels, Bengaluru, India
Jul, XX – Sep, XX

KEY RESPONSIBILITIES

  • Attending visitors & coordinating with them for their requirements & queries.
  • Supervising housekeeping activities and administration related work in an efficient manner for ensuring the uniform functioning of the office.
  • Composing and maintaining daily report for enquiries & walk-ins in the office premises.
  • Establishing and developing a good rapport with the customers & leaving no stone unturned in ensuring that the goodwill of the business is intact by addressing their issues followed by possibly suggesting a perfect solution.
  • Maintaining monthly inventory of stationary and housekeeping stocks.
  • Getting the conference room ready for all high-level meetings of the board.
  • Attending all incoming and outgoing phone calls & routing them to the right department.
  • Coordinating with the customer service team for queries or concerns of the clients.
  • Filing necessary documents concerning customer complaints, invoices, acknowledgements, etc.
  • Checking emails & either responding or informing the concerned department and following up later to ensure client satisfaction.
  • Attendance and leave management of housekeeping staff.
  • As a Front Desk Executive, also responsible for rendering reminders for meetings, events, conferences, appointments to the higher management of the organisation.

EDUCATION

Certification in Business Communication @ LXT University, Chennai
Jun, XX

Bachelor of Hotel Management @ BNK College, Pune, India
Oct, XX

TECHNICAL EXPERTISE

Microsoft Word, Excel, PowerPoint; Tally, Amadeus, Galileo

PERSONAGE ELEMENTS

Active as well as Proactive, Attentive, Dependability, Enthusiastic, Punctual, Self-Motivated, Team Player

PERSONAL DOSSIER

Notice Period90 Days
Salary Expectation – Negotiable
Open to RelocationYes
PassportYes
Communication Address – #999 Singh Boulevard
Contact Info9891XXXXXX/Priyanka@no-email.com
Marital StatusUnmarried
Gender – Female
LanguagesEnglish, Hindi, Punjabi

REFERENCES

Will be glad to furnish on request.

DECLARATION

I confirm that all the data mentioned above are absolutely correct to the best of my knowledge.

Priyanka Gupta


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Front Office Executive Resume

Front Office Executive Resume Format

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Front Office Executive Resume Samples & CV Format

CAREER OBJECTIVE

A disciplined Front Office Executive with outstanding multitasking abilities and immensely adept in managing facilities & administration to optimise operational efficiency.

PROFESSIONAL SUMMARY

  • An overall experience of _ years as Front Office Executive with key competencies pivoting around facility management, front desk & office administration.
  • Highly capable of structuring and executing innovative administrative policies as well as procedures to generate continued commitment & dedication.
  • Identified as a proactive & hands-on professional who can quickly recognize obstacles, form tactical strategies and implement effective programs in challenging diverse environments.
  • Demonstrated expertise in office procedures comprising handling reception desk duties, attending board line telephone number & prioritizing work schedule.
  • Great man-management, time management, and multitasking skills.

PRIMARY SKILLS

  • Front Office Management
  • Office Administration
  • Facility Management
  • Travel Management
  • Security Management
  • Telephonic Etiquettes
  • Courier Management
  • Conference Management
  • Relationship Management
  • House Keeping Management
  • MIS Management
  • Procurement
  • Stationary Management
  • Invoice Administration
  • Database Maintenance

PROFESSIONAL EXPERIENCE

Senior Front Office Executive @ UIX Pvt. Ltd, Pune, India
Feb, XX – Present 

Executive – Front Office @ MND Pvt. Ltd, Chennai, India
Sep, XX – Feb, XX 

Front Office Executive @ KCV Pvt. Ltd, New Delhi, India
Nov, XX – Sep, XX

KEY RESULT AREAS

Front Office Management:

  • Efficiently managed front office relationships to assure proper information management and service standards.
  • Handling management of facilities & infrastructure to ensure the cost-effective & smooth running of operations.
  • Responding to enquiries and queries from the client over the phone, email or social media.
  • Creating as well as managing the database of personal information.
  • Accountable for attending all the calls from the clients and routing them to the concerned department or person.
  • Supporting recruiting team with preliminary interview process by taking care of candidate flow and timing.
  • Managing courier services, mail, postal & xerox.
  • Upkeeping as well as booking of meeting rooms, conference rooms, office assignments, etc
  • Organising several training sessions for the team members to heighten their performance.
  • Keeping the database of attendance & leave record.
  • Carrying out & supervising day to day maintenance of the building.

Administration/Facility:

  • Managing and assuring effective communication among all staff members within the company.
  • Monitoring as well as addressing day to day staff requirement.
  • Finishing all office administration requirement like housekeeping, electricity, furniture, drinking water, internet, stationery, etc. well within the allotted budget.
  • Supervising housekeeping team by following the check list and maintaining attendance records, general upkeep and facility round.
  • Handling petty cash account issues for day to day office expenses.
  • Managing the food facilities like meal management, coffee & snack.
  • Responsible for recruitment of team members for housekeeping.
  • Keeping track & maintaining records of in-house transport vehicle followed by verifying it.
  • Handling expense statements for telephone, internet dongles, electricity, etc.
  • Maintaining MIS sheet for all the bills and handing them over to finance department for further processing.
  • Taking care of both incoming and outgoing logistics work.
  • Responsible for all the printing work like visiting card, banners, identity cards, magazines & brochures by coordinating with the graphic designer while taking administration head in the loop.

Travel Management:

  • Making travel & hotel arrangements for the in-house staffs, be it domestic or international.
  • As a Front Office Executive, also responsible for organising events like the annual day, birthday parties, reward & recognition function, etc.

ALMA MATER

Bachelor of Arts (B.A) @ NCX University, Chandigarh, India
Jul, XX

Diploma in Computer Applications @ YMC College, Hyderabad, India
Oct, XX

SOFTWARE SKILLS

  • Microsoft Word
  • Microsoft Excel
  • Microsoft PowerPoint
  • E-Mail & Internet Applications
  • Galileo
  • Amadeus

PERSONAGE ASPECTS

  • Active & Proactive
  • Attentive
  • Compliant & Adaptive
  • Consistent
  • Detail Oriented
  • Enthusiastic
  • Honest & Hardworking
  • Logical
  • Punctual
  • Team Player

PERSONAL DETAILS

Notice PeriodNegotiable
Salary Expectation – 6 lpa
Open to RelocationYes
PassportNo
Communication Address – #986 Kapil Boulevard
Phone9902XXXXXX
EmailNeha@no-email.com
Marital StatusSingle
Gender – Female
LanguagesEnglish & Hindi

REFERENCES

Mr K Taneja 993489YYYY Ms V Sharma 809012XXXX

DECLARATION

The details provided above are accurate to the best of my understanding.

Neha Jaiswal


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Front Office Manager Resume

Front Office Manager Resume Format

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Front Office Manager Resume Samples & CV Format

CAREER OBJECTIVE

A highly efficient Front Office Manager who has often been known as an embodiment of hospitality & is quite adept in handling revenue management, personnel management, corporate policy implementation, general administrative activities, training, as well as facilities management.

PROFILE SNAPSHOT

  • As a Front Office Manager, well versed with front office operations as well as revenue management with a total hospitality experience of about _ years with leading brand of corporates & hotels.
  • Arranging and observing travel arrangements, liaising with hotels concerning accommodation, menus, meeting rooms, etc. and commanding the effective rendering of facilities comprising housekeeping, transport, materials, etc.
  • Framing work direction and strategy for the teammates after out-and-out assessment of their abilities.
  • Assuring steady operations at all times come what may and keeping proper etiquette as well as discipline by executing & adjusting the methods.
  • Establishing service criteria and guidelines that serve as the benchmark for outstanding service delivery.
  • Collaborating with other managers and staff members in order to formulate and implement policies, goals, procedures and objectives.
  • Working in sync with departments to attain harmonious working atmosphere and operational productivity.
  • Handling overall budgeting, procurement, forecasting, allocation & consumption of resources.
  • Keeping administration activities like office facilities, transport facilities, security services, etc. under the scanner to guarantee the constant guest delivery experience.
  • Directing the official correspondence, mail management, fixed assets, etc.

MAJOR SKILLS

  • Front Office Operations
  • Cash & Revenue Management
  • General Administration
  • Business Development
  • Client Relationship Management
  • MIS and Documentation
  • Resource Optimization
  • Liaising
  • Facilities Management
  • Security Administration
  • Courier Management
  • Transport Administration
  • Office Administration
  • Team Management
  • Travel Management

EXPERIENCE SNAPSHOT

Senior Front Office Manager @ VBD Hotels, Hyderabad, India
Apr, XX – Present 

Manager – Front Office @ XSW Pvt. Ltd, Chennai, India
Oct, XX – Apr, XX 

Front Office Manager @ IYT Pvt. Ltd, Bengaluru, India
Mar, XX – Oct, XX 

Assistant Manager – Front Office @ BNG Hotels, New Delhi, India
Mar, XX – Oct, XX

KEY DUTIES

  • Overall responsible for Front Office Operations for the hotel, handling all guest and internal customer complaints in courteous and efficient manner.
  • Ensuring smooth coordination between all the operational areas within Front Office and other related departments.
  • Patrolling on time check-ins & check-outs along with ensuring minimal wait time for esteemed clients.
  • Securing compliance with all front office policies, payments, specified standards & procedures.
  • Assuring satisfaction of guests’ service from their arrival until their departure.
  • Accountable for all room division operations in the absence of General Manager.
  • Checking received reservation requests on a daily basis followed by the input of reservation into the system & assigning rooms.
  • Working on strategies to upsell breakfast, food & beverage to the guests.
  • Supervising recruitment as well as training of staffs for the purpose of grooming them up for a better efficiency & guest satisfaction.
  • Coordinating front office duties with various departments such as front office executive, housekeeping, sales and marketing.
  • Managing online booking and coordinating with hotel’s website team to check if the rates are accurate.
  • Coordinating with the on-duty manager for cash control, monitoring departmental costs and ensuring performance against the specified budget.
  • Responsible for enhancing revenue through electronic channels & assuring optimum online channel management by ensuring that the website shows up on the various online search engine for the right set of keywords.
  • Leaving no stone unturned in ensuring smooth functioning of the in-house pickups and drops service.
  • Rolling out cab service offers to encourage the guests to avail hotel transport service in place of 3rd party or private cabs.
  • As a Front Office Manager, also responsible for organizing fun filled staff get together & inculcating a feeling of healthy competition in them.

ALMA MATER

Master in Hotel Management @ HGT University, Pune, India
Nov, XX 

Bachelor in Hotel Management @ SWL College, Indore, India
Oct, XX

TECHNICAL SKILLS

  • Microsoft Excel
  • Microsoft PowerPoint
  • Microsoft Word
  • Microsoft Outlook
  • Galileo
  • Amadeus
  • Internet & E-Mail Applications

PERSONAGE ATTRIBUTES

  • Attentive
  • Compliant & Adaptive
  • Considerate
  • Consistent
  • Detail Oriented
  • Enthusiastic
  • Leadership
  • Progressive
  • Punctual

PERSONAL SNIPPET

Notice Period45 Days
Salary Expectation – Negotiable
Open to RelocationYes
PassportYes
Communication Address – #223 Paul St
Phone9844XXXXXX
EmailRishabh@no-email.com
Marital StatusUnmarried
Gender – Male
LanguagesEnglish, Hindi, Telugu

REFERENCES

Mr A Adhikari 770032XXXX Ms M Sehgal 886600YYYY

DECLARATION

All the data stocked above are true to the best of my understanding.

Rishabh Anand


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Hospital Administrator Resume

Hospital Administrator Resume Format

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Hospital Administrator Resume Samples & CV Format

CAREER OBJECTIVE

An able Hospital Administrator who leaves no stone unturned when it comes to working in harmony with medical staff, administration, patients and their folks to assure adherence to standards as well as procedures.

PROFILE SUMMARY

  • Approximately _ years of experience as a Hospital Administrator with expertise in facilitating several medical functions to ensure world-class standards of patient care, better brand name and revenue.
  • Also, adept at handling the administrative functions in a hospital involving vendor management, financial management, inventory management and purchase of medical equipment.
  • Ability to roll out innovative hospital administrative strategies to assure apex level of healthcare delivery.
  • Overseeing recruitment of all healthcare based job positions.
  • Team-based management style coupled with the zeal to drive visions into reality
  • Motivation based management style to extract the best from the team members.
  • Immensely proficient in policy designing, budgetary control, vendor negotiations, procurement, etc.

KEY SKILLS

  • Hospital Administration
  • Hygiene/Safety/Security
  • Cross Functional Coordination
  • Employee Empowerment & Training
  • Facilities Management
  • Equipment Maintenance
  • Integrated Healthcare Delivery
  • Liaison & Coordination
  • Medical Record Management
  • OPD Administration
  • Operation Management
  • Quality Assurance
  • Contract Negotiations
  • Team Management

WORK EXPERIENCE SNIPPET

Sr Hospital Administrator @ HNR Hospital, Gurugram, India
Jun, XX – Present 

Hospital Administrator @ PVB Hospital, Bengaluru, India
Oct, XX – Jun, XX 

Hospital Administrator @ MNG Hospital, Pune, India
Feb, XX – Oct, XX

KEY RESULT AREAS

Hospital Administration:

  • Overseeing complete technical, administrative & workforce (medical & non-clinical) management of the hospital.
  • Administering service operations & maintenance of building, utilities and equipment.
  • Handling a large team of staffs and managing hospital operations comprising recruitment, budgeting, personnel, HR & technology to achieve business targets & service delivery metrics.
  • Not just meeting but surpassing income and expenditure targets.
  • Developing productive relationships with multiple stakeholders for multi-agency partnerships.
  • Serving as SPOC for supervising hospital operations involving Human Resource, Finance & Accounts, Materials & Pharmacy, IT, Marketing, Biomedical Engineering Department, etc.

People Management:

  • Imparting continuous on-job training to the workforce for enhancing their operational efficiencies through knowledge enhancement and skill grooming.
  • Acting as an interface between doctors & other hospital staffs to render reliable healthcare solutions to patients.
  • Counselling staff on personal and professional problems.
  • Suggesting department heads in setting up personal as well as professional development goals for team members.

Workflow Management:

  • Formulating both long term and short term strategic plans to boost operations.
  • Implementing policies that improve as well as protect health, safety, security, quality of work life & environment to ensure proper organisational effectiveness.
  • Establishing a robust workflow for all departments in command to enhance work processes and efficiency.
  • Liaising with departmental heads to curb turnaround time for numerous diagnostic reports and developing the efficiency of discharge/admission processes.
  • Ensuring all departmental safety standards and protocols are strictly abided by in lab, pharmacy, physiotherapy, radiology and customer care.

Quality Assurance:

  • Liaising with speciality hospitals & specialists for better patient care by establishing & implementing stringent quality control systems.
  • Devising a structured Quality Assurance program to take care of safety and risk management sectors.
  • Assuring all emergency code plans, adequate training and periodic mock drills are in place.
  • Carrying out proper analysis and launching corrective & preventive actions.

Accreditation:

  • Setting up structured processes and standards to achieve accreditation.
  • Inculcating awareness in the staffs by getting them properly trained.
  • Working closely with various HODs for significant document generation and collation.
  • Reviewing all departmental manuals to assure that they are in line with the guidelines.
  • As a Hospital Administrator, also responsible for coordinating regular audit checks to ensure overall qualitative functioning of the hospital.

ALMA MATER

Master in Hospital Administration @ BPK University, New Delhi, India
Sep, XX 

Bachelor in Hospital Administration @ HJP College, Chennai, India
Nov, XX

TECHNICAL EXPERTISE

PERSONAGE ATTRIBUTES

  • Accountable
  • Amiable
  • Analytical & Critical thinking
  • Compliant & Adaptive
  • Considerate
  • Detail Oriented
  • Honest & Hardworking
  • Leadership
  • Progressive
  • Punctual

PERSONAL DOSSIER

Notice Period30 Days
Salary Expectation – Negotiable
Open to RelocationYes
PassportYes
Communication Address – #123 Paul Street
Phone9886XXXXXX
EmailSachin@no-email.com
Marital StatusSingle
Gender – Male
LanguagesEnglish, Hindi, Punjabi

REFERENCES

Will be glad to furnish on request.

DECLARATION

All the data stocked above are true to the best of my understanding.

Sachin Sehgal


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Receptionist Resume

Receptionist Resume Format

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Receptionist Resume Samples & CV Format

CAREER OBJECTIVE

An experienced Receptionist who is quite adept at working under mounting pressure in a challenging environment and is gifted with an ability to welcome visitors on arrival in a courteous, considerate and approachable way.

PROFILE SYNOPSIS

  • An overall experience of _ years as a Receptionist in varied industries.
  • Expert in rapport building by exhibiting a great degree of hospitality.
  • Skilled in preparing documents as well as reports for the esteemed employer.
  • Coordinated with various office staffs for the purpose of attendance, updates and all other relevant communication.
  • Responded to all query related communications over the platform of electronic mail, telephone or in person.
  • Organised townhall, meetings, conferences, seminars, etc. for the company.
  • Keeping in touch with the vendor through both verbal & written communication.
  • Efficient in communicating with both Domestic as well as International Vendors.

CORE COMPETENCIES

  • Computerized Typewriting
  • Business Correspondence
  • Human & Public Relations
  • Travel Arrangements
  • Office Management
  • Problem Solving
  • Business Ethics
  • Banking & Insurance
  • Microsoft Office Suite
  • Documentation
  • Courier Management
  • Phone Etiquette

EXPERIENCE SNAPSHOT

Receptionist @ LMA Pvt. Ltd, Bengaluru, India
Feb, XX – Present 

Receptionist @ GXU Hotels, Chennai, India
Apr, XX – Feb, XX 

Receptionist @ KYT Pvt. Ltd, Hyderabad, India
Jun, XX – Apr, XX

KEY DUTIES

  • Managing the ambience of reception area by complying with procedures, rules, and regulations.
  • Handling the board lines, relay messages, rendering information to callers and maintaining incoming and outgoing calls registers.
  • Making calls to candidates for their interview schedule followed by confirming it over the email.
  • Communicating with customers for payment follow up.
  • Passing on information about all enquiry calls to the sales & marketing executives.
  • Fixing up appointments for higher authorities for business meetings, conferences & seminars.
  • Greeting visitors entering the reception area, directing them to correct destination & arranging water, tea, coffee, etc for them.
  • Making arrangement for air tickets, hotel reservations & cab service.
  • Maintaining all office stationeries records, office files inventories, incoming and outgoing documents, movement registers, attendance registers, and payment registers.
  • Maintaining database of customers, vendors and employees.
  • Receiving & keeping the record of couriers, posts, etc and directing them to the concerned departments.
  • Distributing application forms to candidates for interviews and coordinating with HR team.
  • Ensuring all housekeeping activities are done as per schedule.
  • Rendering a helping hand to the accountant for the purpose of record keeping.
  • Getting all the office stationary printed like requisition slip for the gate pass for returnable and non-returnable goods, letterheads, payment vouchers, leave application form, file covers, envelopes of different sizes etc.
  • Overseeing the contracts of security, housekeeping, other services, etc.
  • As a Receptionist, also responsible for following up with the security personnel on a daily basis to ensure the updating of all records and to inquire about all breaches.

ACADEMICS

Bachelor of Arts @ KTF University, Pune, India
Jun, XX 

Diploma in Computer Applications @ MGL College, Mumbai, India
Oct, XX

SOFTWARE SKILLS

  • Microsoft Word
  • Microsoft Excel
  • Microsoft Access
  • Microsoft PowerPoint
  • Tally
  • Outlook
  • Internet & Email applications
  • Amadeus
  • Galileo
  • Windows
  • Macintosh
  • Typing speed: _ w.p.m

PERSONAGE ATTRIBUTES

  • Accountable
  • Amiable
  • Compliant & Adaptive
  • Dependability
  • Detail Oriented
  • Enthusiastic
  • Honest and Hardworking
  • Logical
  • Punctual
  • Team Player

PERSONAL INFORMATION

Notice Period45 Days
Salary Expectation – 5 lpa
Open to RelocationYes
PassportNo
Communication Address – #222 Patel St
Phone9911XXXXXX
EmailShreya@no-email.com
Marital StatusMarried
Gender – Female
LanguagesEnglish, Hindi, Kannada

REFERENCES

Will be glad to furnish on request.

DECLARATION

All the information rendered are true to the best of my knowledge.

Shreya Garg


 

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